Services for Chinese Travelers

With a clearly structured organization and a professional team, Shanghai CITS has developed a comprehensive service portfolio for the domestic travel market. This portfolio comprises three core segments: outbound travel for Chinese guests, domestic travel, and overseas visa services.

Outbound travel offerings cover popular destinations across all seven continents. Through close cooperation with tourism boards, local partner agencies, hotels, and airlines worldwide, Shanghai CITS provides diverse and high-quality travel services that extend beyond national borders.

In the domestic travel segment, the portfolio includes short getaways within the Shanghai region as well as carefully curated in-depth routes to distinctive destinations such as Xinjiang and the Changbai Mountains. These products are designed to address the needs of different target groups and travel preferences.

Overseas visa services complement the portfolio as a reliable service component. They support travelers efficiently in preparing for international journeys and create a fully integrated and well-coordinated overall travel solution.

Shanghai CITS structures its domestic travel portfolio around three strategic pillars, each designed to address distinct customer segments with precision.

In the field of cultural and study travel, the focus lies on the communication of culture, history, and the arts, as well as on fostering a deeper understanding of social contexts. By integrating academic resources and engaging renowned scholars, immersive travel formats are created for a discerning and well-educated audience. These programs go beyond sightseeing and aim to build lasting cultural connections.

The tailor-made travel segment is supported by a global network and an experienced service team. Customized travel concepts are developed for clients with individual expectations, encompassing intercultural themed journeys, specialized expedition formats, and sustainable travel concepts. This approach consistently responds to the demand for quality, individuality, and exclusivity.

Within the resource-driven segment, specialized teams focus on particular destinations, target groups, or distinctive travel elements. The development of thematically focused and high-value products creates a clearly differentiated market profile.

In addition, Shanghai CITS has established a diversified brand structure to address different audiences with precision.

“Star Cosmos Voyage” is the luxury brand for culture and tourism and specializes in individually designed premium travel. Based on a global network for international travel as well as a professional pool of tour guides, extraordinary travel formats are created, such as “preparatory experiences for space travel” or “scientifically oriented polar expeditions.” The brand aims to set new standards in the field of exclusive travel.

“Retirees Club” is specifically aimed at the older generation. The brand combines four central service areas. These include cultural offerings in everyday local life such as lectures and gatherings, relaxing short trips within the region and within the country, international cultural journeys, as well as combined programs consisting of encounters, longer stays, and selected hotel services. Through well thought out concepts and high quality services, travel offerings are created that enable senior citizens to enjoy an active, enriching, and comfortable life in retirement.

“Meet the Maestros” focuses on educational and cultural travel and sees itself as a salon style platform for cultural exchange. The focus is on topics such as culture, history and art. Renowned scholars and experts from various disciplines are invited as speakers and create interdisciplinary dialogue formats for a discerning audience. In this way, travel becomes a deeper cultural experience that conveys knowledge while at the same time creating new connections among participants.

Please feel free to contact us by phone at +86 21 32128600, by email at info@scits.com, or via our WeChat Mini Program.